Terms & Conditions

Please read these terms carefully before using our services.

Last updated: December 2024

1. Acceptance of Terms

By accessing and using SHARANGO's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials on SHARANGO's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by SHARANGO at any time.

3. Product Information

We strive to provide accurate product information, including:

  • Product descriptions, colors, and sizes
  • Pricing and availability
  • Material composition and care instructions

However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Colors may vary due to monitor settings and photography lighting.

4. Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity

Payment

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard)
  • Mobile Banking (bKash, Nagad)
  • Bank Transfer

Payment must be received before order processing. All prices are in Bangladeshi Taka (BDT) and include applicable taxes.

5. Shipping and Delivery

  • Processing Time: 1-2 business days
  • Delivery Time: 3-7 business days within Bangladesh
  • Free Shipping: On orders over ৳5000
  • Express Delivery: Available for additional charges

Delivery times are estimates and may vary due to location, weather, or other circumstances beyond our control.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. Our return policy includes:

  • Return Period: 7 days from delivery date
  • Condition: Items must be unworn, unwashed, and with original tags
  • Process: Contact our customer service to initiate a return
  • Refund: Original payment method within 5-7 business days

Custom or personalized items are not eligible for return unless defective.

7. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

8. Prohibited Uses

You may not use our service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information

9. Limitation of Liability

SHARANGO shall not be held liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

10. Governing Law

These terms shall be governed and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in the courts of Dhaka, Bangladesh.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: legal@sharango.com

Phone: +880 1234 567890

Address: House 123, Road 15, Block C, Banani, Dhaka 1213, Bangladesh