Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 2024

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter
  • Contact us for customer support
  • Participate in surveys or promotions

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer service and support
  • Send you updates about your orders and account
  • Improve our products and services
  • Personalize your shopping experience
  • Send marketing communications (with your consent)
  • Prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

  • Service Providers: With trusted partners who help us operate our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share your information

4. Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and employee training

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings, but some features may not work properly if you disable them.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@sharango.com

Phone: +880 1234 567890

Address: House 123, Road 15, Block C, Banani, Dhaka 1213, Bangladesh